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Month: November 2020

November 29, 2020 -

We need to innovate the way we work to create a better world.

We need to shift our focus to co-design and focus on WHAT we are building in the digital space if we want to achieve social innovation. “Magic happens if the
November 29, 2020 -

Best Practices and tips for co-creation

Co-creation sessions flourish best when people join voluntarily.  Co-creation tends to attract people who feel at ease in new situations, love change, and feel a purpose in participating in a
November 25, 2020 -

10 ways to optimize your Digital Product Design

1 – Design conversational scripts instead of pages.  70% of the world is immersed in chat every single day. Yet, we still seem to design in pages. Let’s evolve and
November 25, 2020 -

What is Conversation Design?

Conversational Design (CD) might be the best way to engage with your employees, partners and customers. I argue that we are currently designing applications that are harsh, abstract, and serve
November 24, 2020 -

Conversation Design gives your Brand a voice in the digital space

I believe that we can be smarter about customer acquisition and retention as we adopt Privacy by default. We need to humanize our software and become hospitable in the digital
November 24, 2020 -

What are Brand Assistants?

Brand Assistants make your domain information actionable using conversation design. The nodes in your network are people. The edges are best-practices, and your principles define your brand in the network.