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Category: Conversation Design

10 ways to optimize your Digital Product Design

1 – Design conversational scripts instead of pages.  70% of the world is immersed in chat every single day. Yet, we still seem to design in pages. Let’s evolve and

What is Conversation Design?

Conversational Design (CD) might be the best way to engage with your employees, partners and customers. I argue that we are currently designing applications that are harsh, abstract, and serve

Conversation Design gives your Brand a voice in the digital space

I believe that we can be smarter about customer acquisition and retention as we adopt Privacy by default. We need to humanize our software and become hospitable in the digital