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Level-up your software design, not by not testing parts, but by tracking relational experience issues using emotional intelligence.
The UX review process
UX review in video brings emotional intelligence to your software design. Let’s walk through the process.
Step 1 - Experience out loud
Capturing a bold, but always respectful experience with your software using screen and voice-recording.
Step 2 - Map Actions & Emotions
By mapping the current actions and emotions using action-labels, we create a language-based visual representation of a current use case.
Step 3 - Synthesize Insights
Reviewing Step1 and 2 creates insights in relational experience issues. Makes us aware of our current design perspective, and gives us novel tools that guide where we want to go.
Book your introduction review today!
Experience what emotional intelligence can do for your software.
- Introduction reviews are 3-7 minutes.
- Offer applies to Applications, E-commerce websites and Brand platforms, not to static content websites.
- The Introduction review video-url will be send to your email, no obligations.
UX review training
for your team
for your team
Developing software is expensive.
Adding novel design tools and emotional intelligence to your software design levels up your team, your software and customer satisfaction.
UX reviews as a training program results in holistic insights for your team that do not break the bank.
Adding novel design tools and emotional intelligence to your software design levels up your team, your software and customer satisfaction.
UX reviews as a training program results in holistic insights for your team that do not break the bank.
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John Doe
Designer
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John Doe
Designer
Let's face it, reviewing your own work can be difficult, especially when you're too close to it.
That's where the UX review service comes in - it's like having a fresh pair of eyes on your team. With over two decades of experience in digital product design, Niels will uncover blind spots and provide real-time feedback that will transform your digital brand, adding his signature respectful boldness and fun.
Imagine having a UX detective on your team, constantly bringing fresh ideas and perspectives to the table. That's exactly what my UX review service does for your team and digital platform. Don't let blind spots hold you back, make your user experience smooth like butter with my personalized real-time approach.
Don't wait, book your UX review today and start seeing results.
Niels Kijf
Happy customers means happy business.
Watch the best moments
Niels Kijf Course Leader
Niels a brand platform designer & co-creation facilitator from Amsterdam. I specialise in creating digital brands that foster customer engagement by designing interactive conversations instead of pages.
He is a pattern recognizer. He has a strong will to design software that benefits society. He learns, teaches, fails and continues. His drive is overwhelming as it is intoxicating.
He doesn’t tolerate mediocrity, but doesn’t aim for perfection either. His matra:
I Listen without disruption
I think in solitude
I design in collaboration
I tell to involve and evolve people
He has a strong believe that designing digital conversations instead of pages, will bring back ethics to digital design.
UX REVIEW IN VIDEO
Common issues
- Product-centered design, instead of human-centered design.
- Focusing on features instead of experience mapping.
- Focusing on issue tracking with the system, instead of human problem sensing.
- Lack of before, during, and after mapping in experience journeys.
- Inconsistent navigation, copy, and/or information architecture.
- Designing functional and linear flows instead of conversations.
UX REVIEW
Benefit
Unlock the full potential of your digital brand.
Most online brands focus on products and services. Logical, because that’s what you work with all day.
Shifting design perspective is not hard, it’s something you can easily learn. UX review is the fastest way to learn, as you see and hear people to whom human-centered design comes naturally.
Shifting design perspective is not hard, it’s something you can easily learn. UX review is the fastest way to learn, as you see and hear people to whom human-centered design comes naturally.
Benefit
Say goodbye to frustrated users.
How do you set the stage? What methods do you provide for your visitors to access your content?
These may seem like basic questions, but the efficiency and ease with which people can navigate and locate your products, aligning with their mental models, is a key factor in enhancing user satisfaction on your brand platform.
Benefit
Stop losing out on profits.
Moving from product-centered to human-centered design is a significant shift in perspective.
The more intuitive and enjoyable our digital offerings are, the more time people spend and the greater the conversion rate. However, we often prioritize traffic to our platforms and features within them. Humanizing your platform can lead to increased profits.
The more intuitive and enjoyable our digital offerings are, the more time people spend and the greater the conversion rate. However, we often prioritize traffic to our platforms and features within them. Humanizing your platform can lead to increased profits.
Feature
Real-time experience tracking is essential to problem solving.
There are various methods to evaluate the effectiveness of your platform. From my experience, nothing compares to observing and recording in real-time.
Written descriptions of issues can be confusing, but observing and hearing firsthand accounts provide much more insight for improvement, and add an emotional dimension to the review.
Written descriptions of issues can be confusing, but observing and hearing firsthand accounts provide much more insight for improvement, and add an emotional dimension to the review.
Feature
Continuous Improvements
Initially, most platforms may seem impressive, but upon further examination, small issues and glitches are often revealed. This can create a subconscious perception of the brand’s care and attention to detail.
Is the focus solely on appearance? How will this translate to my purchase? Streamline and ensure a frictionless experience. The devil is always in the details.
Is the focus solely on appearance? How will this translate to my purchase? Streamline and ensure a frictionless experience. The devil is always in the details.
Feature
Create an amazing video archive of previous work.
Initially, most platforms may seem impressive, but upon further examination, small issues and glitches are often revealed. This can create a subconscious perception of the brand’s care and attention to detail.
Is the focus solely on appearance? How will this translate to my purchase? Streamline and ensure a frictionless experience. The devil is always in the details.
Is the focus solely on appearance? How will this translate to my purchase? Streamline and ensure a frictionless experience. The devil is always in the details.
Are you a humane software builder?
Humane software builders do not only solve problems with technology, they also think about how we can build software that can help us solve bigger problems.
Humane software builders are mindful of their design perspectives, and think about what role they want to play in people's daily lives. Add novel social-emotional design tools to your toolkit, and future-proof your software today.
For whom?
Humane software builders.
UX Review is intended for brands, organizations, and agencies that want to assess the impact of their software. For humane software builders that understand that our functional software design needs to evolve.
Book your introduction review now and discover if experience and emotion mapping fits your needs.
Start your process of making software better for humans and better at interacting with humans today.
Book your introduction review now and discover if experience and emotion mapping fits your needs.
Start your process of making software better for humans and better at interacting with humans today.
A Dutch freelance senior UX/UI Designer from Amsterdam.
Nielskijf.com © 2011-2023
The Stellar UX Program
Humanize your Software with Design Principles.
For Brand Managers, Product VP’s, Product Managers & Digital Product Designers
who want to design engagement and traction, instead of functional experiences.
A THREE STEP PROGRAM
Where are you now
Where are you now
Experience review in video
What emotions are triggered by your application? Can we detect (micro)frustrations? Are there any experience gaps? The experience review video’s are used for analysis by senior experience designers. (10yr+) A review & learn format for product managers and teams. Book now
What emotions are triggered by your application? Can we detect (micro)frustrations? Are there any experience gaps? The experience review video’s are used for analysis by senior experience designers. (10yr+) A review & learn format for product managers and teams. Book now
Workshop: Design Principles First
Humanizing your software design start with design principles first. Define your conversational assistant. A co-creation workshop for teams and stakeholders.
Stellar UX Toolkit for teams
The toolkit for teams humanizing software design by designing with principles, focusing on human activity pairs, daily activities & routines, Emotion and experience mapping. Using Conversational Interaction Design to create a mindset shift from application to assistant.
Free Toolkit for teams