!! This section is under construction, but feel free to register and give us feedback.
Introduction Conversation Design
Conversation design focuses on desired outcomes and guides people to their goals over multiple sessions. Conversation design is a turn-based transitional interface that makes chat actionable. By combining application and education conversation design is considered a convergent design system.NK
Before, During, After
Thoughts, Emotions, Actions.
A convergent and device-agnostic design system for the future
Conversation Design is a convergent design system using all kinds of disciplines: Interfaces & Interaction Design, Motion Design, Audio & Visual Design, and UX Writing. Conversation Design focuses on task-completions instead of features.
Privacy by Design
Because interaction and data are stored in a ‘container’ the user always has ownership of their data. Handover of data is always done with a specific task-completion in mind and based on consent. Data always returns to the owner.
Transforming a page-based design pattern into a conversational interface.
Reasons to take this course
- Learn to design seamless experiences by combining education and application.
- The understanding that our current page-based applications are full of assumptions will make you a better experience designer.
- Learn how to transform page-based applications into conversational assistants.
- Discover, Define, and Design for desired outcomes.
- Conversation Design makes you human-centered by default.
- Conversation Design enables us to design for time, location & context.
- Conversation Design is device agnostic.
- Learn to design decision-trees.
- Learn to design data-structures.
- Embrace privacy by default
- For designers and developers that want to level-up their experience design.
- For designers and developers who want to bring back ethics to digital product design.
- Lesson 1 – Preparation
- Lesson 2 – Extract the current experience journey
- Lesson 3 – Extract your activity pairs
- Lesson 4 – Co-design your conversation
- Lesson 5 – Write an Experience Story
- Lesson 6 – Design your Conversational UI
- Lesson 7 – Brainstorm your Experience Map
- BONUS: Conversational UI template.
NK – Conversational Brand Studio
If you have questions or want live-support for this course, please contact us.