A design journal by Niels Kijf
Conversation Brands
Make information actionable with Conversational Interaction Design.
Blog
Recent Stories
Are we building the wrong things in the digital space?
Think about it. This is our current engagement map in solving problems. Colonial New Business Development is getting old.Innovate your business by visualizing your Engagement
Conversational Brands design a better future.
Conversational Brands design real social networks. The nodes in this network are people, teams, organizations, or brands. The edges are best-practices; your principles define your
We need to innovate the way we work to create a better world.
We need to shift our focus to co-design and focus on WHAT we are building in the digital space if we want to achieve social
Best Practices and tips for co-creation
Co-creation sessions flourish best when people join voluntarily. Co-creation tends to attract people who feel at ease in new situations, love change, and feel a
10 ways to optimize your Digital Product Design
1 – Design conversational scripts instead of pages. 70% of the world is immersed in chat every single day. Yet, we still seem to design
What is Conversation Design?
Conversational Design (CD) might be the best way to engage with your customers. I argue that we are currently designing something static, something that takes
Most Popular Stories
Are we building the wrong things in the digital space?
Think about it. This is our current engagement map in solving problems. Colonial New Business Development is getting old.Innovate your business by visualizing your Engagement
Conversational Brands design a better future.
Conversational Brands design real social networks. The nodes in this network are people, teams, organizations, or brands. The edges are best-practices; your principles define your
We need to innovate the way we work to create a better world.
We need to shift our focus to co-design and focus on WHAT we are building in the digital space if we want to achieve social
Best Practices and tips for co-creation
Co-creation sessions flourish best when people join voluntarily. Co-creation tends to attract people who feel at ease in new situations, love change, and feel a
Start your conversational strategy
Book your experience review today.
REMOVE MICRO-FRUSTRATIONS
INSIGHT
Micro-frustrations are the #1 traction killer.
Our gut feelings drive our actions.
CLOSE EXPERIENCE GAPS
INSIGHT
Emotions trigger actions.
Turn negative emotions into Positive experiences.
REAL-TIME MEDIA
INSIGHT
Video captures emotions best.
Learn how to use real-time media in your experience design.